Broadband, made easy.
Looking for fast assistance?
We're right here with Rapid Response.
Receive comprehensive, face-to-face support from our expert technicians. Our single session service is designed to resolve urgent tech issues that you're experiencing. This one-time basis solution includes help with:
• Broadband & phone lines
• Wi-Fi & private networks
• Smart devices, PC's & Laptops
• App's, streaming services & programs
Exclusive to Amplio broadband customers. This service operates 7 days a week from 9:00am - 5:00pm. Rapid Response comes at a one-off fee of $99, which can be added to your Amplio monthly broadband account. But if you think you'll need help more than once, see our Support On Demand services for ongoing support.
Hear that? The sweet sigh of relief.
Get the help you need quickly. We’re ready to save the day so you can get on with yours.
What you need to know.
• Amplio Rapid Response service does not include the troubleshooting of enterprise-level hardware. Our Service does not support the troubleshooting of virus or malware. Our Service does not support the troubleshooting of overseas streaming services and hardware.
• This service is not available for commercial customers or corporate businesses. It is intended for private residential purposes only.
• Devices, network equipment and streaming products are not included in the service price.
• Amplio Rapid Response service comes at a one-off fee of $99.00.
• The service covers up to 2 hours of time supporting the troubleshooting of broadband, landline, wifi, devices and streaming services. Extra time will be charged at a minimum of one hour, starting at $65.00 per hour.
• Additional services are available upon request and may be subject to extra charges.
Take the stress out of setting up.
With Set Up Solutions we can care of your broadband set up and other time consuming connection tasks.